Work Requests

The Tenant Work Requests tab and the Front Desk Portal Work Requests tile are both used to view request history and submit new Work Requests.

NOTE  You must own SKYLINE Facilities Maintenance/Work Orders (FM/WO) to access this tab.

Using the Screen

1. Enter the number of Days Back you want to look in order to display work request records for that period.

2. Select a Status: Any or New.

3. Use the row of Filters to group and sort the results. Beneath each column heading, such as Work Request Number or Status, you can enter data in the field and then click the Filter shortcut to select a rule to apply (less than, equal to, between, starts with, and so forth). Filters can be entered for multiple headings.

   NOTE  Click the red X in the screen heading to display or hide this filter row. Click the filter shortcut to display the filter row.

4. Once the desired results display you can use the shortcuts in the Toolbar to export the data to Microsoft Word, Microsoft Excel, a .csv file, or a PDF. You can also Print the results.

5. Click the Work Request Number hyperlink to display a read-only request summary.

6. Click Work Request Form button in the screen heading to display a Work Order Request form in a separate tab. Complete the information and submit.

Related Topics

Tenant Portal Menus

Front Desk Portal Overview